casino77 Privacy Policy

1 Introduction

casino77 ("we," "us," "our") operates the online gaming platform accessible at casino77.one. We are committed to protecting the privacy of all players and users of the casino77 platform ("you," "your"). This Privacy Policy describes how casino77 collects, uses, stores, shares, and protects your personal data in connection with your use of the casino77 platform.

This Privacy Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines. It also reflects casino77's obligations as a PAGCOR-compliant operator with respect to player data governance.

By registering an account on casino77 or using any casino77 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the casino77 platform.

2 Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection regulations, casino77 is the personal information controller responsible for the personal data collected through the casino77 platform.

casino77 has appointed a Data Protection Officer (DPO) who is responsible for overseeing casino77's data protection compliance program and serving as the primary point of contact for data privacy matters. You may contact casino77's DPO using the contact details provided in Section 16 of this Privacy Policy.

casino77 has registered its data processing systems with the National Privacy Commission of the Philippines as required under the Data Privacy Act of 2012 and NPC regulations.

3 Personal Data We Collect

casino77 collects the following categories of personal data from players and platform users:

Identity and Contact Data:

• Full legal name as it appears on your government-issued identification document
• Date of birth (used for age verification — players must be 21 years of age or older)
• Residential address, including barangay, city or municipality, province, and postal code
• Philippine mobile number
• Email address
• Government-issued identification document number and copies (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID)

Financial Data:

• GCash or PayMaya mobile wallet number
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where used for deposits or withdrawals
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment methods
• Source of funds documentation where required for anti-money laundering compliance

Gaming and Account Data:

• Casino77 account username and encrypted password
• Game history, including games played, wager amounts, wins, and losses
• Bonus and promotion history
• Responsible gaming settings, including deposit limits, loss limits, and self-exclusion records
• Customer support interaction records

Technical and Usage Data:

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session duration and platform navigation data
• Cookie identifiers and similar tracking data (see Section 10)

4 How We Collect Your Data

casino77 collects personal data through the following means:

• Direct Collection: Data you provide when registering a casino77 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access the casino77 platform, including through cookies, server logs, and analytics tools.
• Third-Party Sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment transaction data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors.
• Regulatory Sources: Data received from PAGCOR or other Philippine regulatory authorities in connection with casino77's regulatory compliance obligations.

5 How We Use Your Personal Data

casino77 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your casino77 account, including processing your registration, verifying your identity and age, and managing your account settings.
• Service Delivery: To provide you with access to casino77's games, sports betting, and other platform features; to process your deposits and withdrawals; and to credit bonuses and promotions to your account.
• Regulatory Compliance: To comply with casino77's obligations under PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws. This includes conducting KYC verification, AML screening, and responsible gaming monitoring.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal or prohibited conduct on the casino77 platform.
• Responsible Gaming: To monitor player activity for signs of problem gambling and to administer responsible gaming tools, including deposit limits, loss limits, cooling-off periods, and self-exclusion.
• Customer Support: To respond to your inquiries, complaints, and support requests, and to maintain records of your interactions with casino77's support team.
• Platform Improvement: To analyze usage patterns, identify technical issues, and improve the performance, security, and user experience of the casino77 platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and other marketing communications where you have consented to receive them. You may withdraw your marketing consent at any time through your account settings.
• Legal Proceedings: To establish, exercise, or defend legal claims in connection with your use of the casino77 platform.

6 Legal Basis for Processing

casino77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing necessary for the performance of the contract between you and casino77, including account management, game access, and payment processing.
• Legal Obligation: Processing required to comply with casino77's legal and regulatory obligations under PAGCOR regulations, the AMLA, the Data Privacy Act, and other applicable Philippine laws.
• Legitimate Interests: Processing necessary for casino77's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7 Data Sharing and Disclosure

casino77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. casino77 shares your personal data only in the following circumstances:

• Service Providers: casino77 shares data with trusted third-party service providers who assist in operating the platform, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), game software providers, fraud detection services, and customer support platform providers. These providers are contractually bound to process your data only on casino77's instructions and in accordance with applicable data protection law.
• Regulatory Authorities: casino77 is required to share player data with PAGCOR and other Philippine regulatory and law enforcement authorities as required by law, including for AML reporting, regulatory audits, and investigations.
• Legal Proceedings: casino77 may disclose your personal data where required by a court order, subpoena, or other legal process, or where necessary to protect casino77's legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of casino77's business or assets, your personal data may be transferred to the acquiring entity, subject to the same data protection obligations set out in this Privacy Policy.

8 International Data Transfers

Some of casino77's service providers may be located outside the Philippines. Where casino77 transfers your personal data to recipients in other countries, casino77 ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses that meet the standards required by the National Privacy Commission of the Philippines. casino77 will not transfer your personal data to a country that does not provide an adequate level of data protection without first implementing appropriate safeguards.

9 Data Retention

casino77 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Accounts: Personal data associated with an active casino77 account is retained for the duration of the account relationship.
• Closed Accounts: Following account closure, casino77 retains player data for a minimum of five (5) years as required by PAGCOR regulations and the Anti-Money Laundering Act of the Philippines. This retention period may be extended where required by ongoing legal proceedings or regulatory investigations.
• KYC Documents: Identity verification documents are retained for the period required by PAGCOR and AML regulations, which is generally a minimum of five (5) years from the date of the last transaction.
• Marketing Data: Where you have consented to marketing communications, your marketing preferences are retained until you withdraw your consent. Following withdrawal of consent, casino77 will retain a record of your opt-out to ensure that marketing communications are not sent to you in the future.
• Technical Logs: Server logs and technical usage data are retained for a maximum of twelve (12) months unless required for longer periods for security or legal purposes.

When personal data is no longer required for any of the above purposes, casino77 will securely delete or anonymize it in accordance with its data retention and disposal procedures.

10 Cookies and Tracking Technologies

casino77 uses cookies and similar tracking technologies on the casino77 platform. Cookies are small text files placed on your device when you visit a website. casino77 uses the following types of cookies:

• Strictly Necessary Cookies: These cookies are essential for the casino77 platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance and Analytics Cookies: These cookies collect information about how players use the casino77 platform, such as which pages are visited most frequently and whether error messages are received. This data is used to improve platform performance and user experience. All data collected by these cookies is aggregated and anonymized.
• Functionality Cookies: These cookies allow casino77 to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience.
• Marketing Cookies: Where you have consented, casino77 may use cookies to deliver relevant promotional content and to measure the effectiveness of casino77's marketing campaigns. These cookies do not track your activity on third-party websites.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the casino77 platform. For instructions on managing cookies in your browser, refer to your browser's help documentation.

11 Your Data Protection Rights

Under the Data Privacy Act of 2012 and applicable NPC regulations, you have the following rights with respect to your personal data held by casino77:

• Right to be Informed: You have the right to be informed about how casino77 collects and uses your personal data. This Privacy Policy fulfills casino77's obligation to provide this information.
• Right of Access: You have the right to request a copy of the personal data that casino77 holds about you, together with information about how it is processed.
• Right to Rectification: You have the right to request that casino77 correct any inaccurate or incomplete personal data held about you. You may update certain account information directly through your casino77 account settings.
• Right to Erasure: You have the right to request that casino77 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to casino77's legal and regulatory retention obligations.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that casino77 transmit this data to another personal information controller where technically feasible.
• Right to Object: You have the right to object to casino77's processing of your personal data for direct marketing purposes. You may exercise this right at any time by updating your marketing preferences in your casino77 account settings.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that casino77 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact casino77's Data Protection Officer using the contact details in Section 16. casino77 will respond to all data rights requests within thirty (30) days of receipt, as required by NPC regulations.

12 Children's Privacy and Age Restriction

The casino77 platform is strictly intended for adults aged 21 years and above. casino77 does not knowingly collect personal data from individuals under the age of 21. The 21+ age requirement is enforced through mandatory KYC age verification during account registration.

If casino77 discovers that personal data has been collected from a person under the age of 21, casino77 will immediately close the associated account, delete the collected data to the extent permitted by law, and return any deposited funds to the payment method used, subject to verification.

If you are a parent or guardian and believe that your child under the age of 21 has registered an account on casino77, please contact casino77's customer support immediately so that the account can be closed and the data deleted.

13 Security Measures

casino77 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the casino77 platform
• Encryption of sensitive personal data and financial information at rest
• Two-factor authentication options for player account access
• Role-based access controls limiting casino77 staff access to personal data on a need-to-know basis
• Regular security audits, vulnerability assessments, and penetration testing
• Real-time fraud monitoring and anomaly detection systems
• Secure data center facilities with physical access controls
• Staff data protection training and confidentiality obligations

While casino77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your casino77 account credentials and for notifying casino77 immediately if you suspect unauthorized access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, casino77 will notify the National Privacy Commission and affected players in accordance with the notification requirements of the Data Privacy Act of 2012 and NPC regulations.

14 Third-Party Links

The casino77 platform may contain links to third-party websites or services, including game provider websites and payment processor portals. casino77 is not responsible for the privacy practices of these third-party websites and services. This Privacy Policy applies only to the casino77 platform at casino77.one.

casino77 encourages you to review the privacy policies of any third-party websites or services that you access through the casino77 platform before providing any personal data to those third parties.

15 Updates to This Privacy Policy

casino77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in casino77's data processing practices, applicable law, or PAGCOR regulatory requirements. When material changes are made to this Privacy Policy, casino77 will notify registered players via email or in-platform notification prior to the changes taking effect.

The most current version of this Privacy Policy will always be available on the casino77 website. The "Last Updated" date at the top of this document indicates when the most recent revision was made. Your continued use of the casino77 platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy.

16 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or casino77's handling of your personal data, please contact casino77's Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with casino77's response to your data privacy concern. The NPC can be reached through its official website and contact channels.

For general customer support inquiries unrelated to data privacy, please use casino77's standard customer support channels available through the casino77 platform.